Culturally Competent Feedback – KnowNeuropsychology

Feedback 360: Culturally Competent Neuropsychological Feedback Across the Lifespan

Rachael Ellison, Ph.D.

Assistant Professor & Associate DCT, Illinois Institute of Technology

^{Live lecture date: 05/16/2022}

These learning questions are brought to you by the KnowNeuropsychology / APPCN collaboration.

*This quiz has two multiple-choice questions and two discussion questions.

1 / 4

Discussion Question: What tips were recommended for enhancing patients’ understanding, learning, and memory of information discussed during feedback sessions? What have you tried, and what seemed to work (or not work) in your experience?

2 / 4

Discussion Question: During the feedback session, what are some ways to improve a patient’s motivation to follow through with your recommendations?

3 / 4

Dr. Ellison reviewed several ways to be intentional about the language we use during feedback. Which of the following was not listed as a recommendation?

Avoid using medical jargon including medical diagnostic terms

Use the patient’s terminology from their interview when describing their test results.

Ensure consistent use of pronouns through the report and feedback session

Double check your report for errors before posting it

4 / 4

What is a specific recommendation Dr. Ellison provided that may help you to be more intentional about the order and structure of the feedback session?

Begin the session by reviewing the reason for referral and the patient’s cognitive concerns before presenting results

Avoid providing the diagnosis first; instead, use the feedback session to explain and build up to it.

Ask that the patient and family hold onto their questions until the end to avoid distraction during your explanation of results.

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